MR
Maryna R
1 reviews | Active since Mar 2012
31 Dec 2025, 10:21
Horrible service
My husband has been banking with FNB for years and so I decided to open savings accounts for my kids there since my own bank doesnt offer this. What a big mistake....endless issues and no one that responds to complaints. The App doesnt work properly and the the phone numbers on their own letterheads doesnt exist. Lets just say im very disappointed in the service I got from them this far, if you not interested in helping people with the youth accounts dont have them. If i close these accounts im asking my husband to move his along as well.
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Maryna R's updateReviewer Update
03 Jan 2026, 09:42Still no assistance from this bank. They phoned me saying they are looking into my complaint and will get back to me the same day. I am STILL waiting. Most horrible service I have received from any bank in my entire life, they treat you as a number.
MR
Maryna R's update03 Jan 2026, 09:42
Reviewer Update
Still no assistance from this bank. They phoned me saying they are looking into my complaint and will get back to me the same day. I am STILL waiting. Most horrible service I have received from any bank in my entire life, they treat you as a number.