Horrible service

I bank with FNB 1st problem I encountered was when I was upgraded from premier to private clients and my credit card showed a balance and everytime I deposited money it will disappear.

Contacted private bankers and would get different stories , spoke to my banker and his explanation didn’t make sense and was advised he will investigate.

Now two days I proceeded to the atm inserted my card and selected an option to make a deposit into my account. The atm started processing and then gave me a receipt showing that deposit had failed . The fund were not realized to me nor credited into my account.i called FNB numerous times instead I can’t transferred from one department to the other. Contacted my banker and I’m still not assisted . I was also advised that I should go to the branch of the mall were I made a deposit things will be quicker, I proceeded there today and was told that they cannot assist me as they are closed for revamping. The time and money that is being wasted to get them to release money that is not their is becoming a daunting task