1 reviews | Active since Mar 2009
Horrible service
<p>My 2ndry user did not get notifications any more, so I ask them to fix it, which then resulted in him not being able to transact at all anymore on internet. Now I have to wait 10 days as any change takes that long on a 2ndry user, ***?! In today's age, anything that takes 10 days is governmental! Get it right FNB, plenty competition out there!</p>
Good day Mr. henriek
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. henriek
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
So it has been close to 2 months now & that user can STILL not transact, what the hell FNB?!!!!!!!!!!!
So it has been close to 2 months now & that user can STILL not transact, what the hell FNB?!!!!!!!!!!!