LM
Lorraine M
1 reviews | Active since Jun 2015
23 Sept 2024, 10:15
Horrible service
I still haven’t received my money after I transferred it to the inactive account by mistake which I have been on numerous occasion requested they remove it from my profile or banking app… I have been trying to get hold since they said they have sent a request to get my money since last week Thursday to now.
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Replies (3)LM
Lorraine M's updateReviewer Update
25 Sept 2024, 08:07I still haven’t received my money, what must happen for me to get my money. It’s R9000 you can imagine how i need that money
LM
Lorraine M's update25 Sept 2024, 08:07
Reviewer Update
I still haven’t received my money, what must happen for me to get my money. It’s R9000 you can imagine how i need that money
LM
Lorraine M's updateReviewer Update
25 Sept 2024, 17:24FNB has not refunded me my money
LM
Lorraine M's update25 Sept 2024, 17:24
Reviewer Update
FNB has not refunded me my money
LM
Lorraine M's updateReviewer Update
26 Sept 2024, 08:06I have been chatting with Sydwell via their secure chat app, he logged a request for my refund last week Thursday and informed I will get my money within 3 working days. That was last week Thursday in the morning. Today it’s Thursday I haven’t received my refund. When I publish a reply here on this platform they run to send me an email that they investigating why I haven’t been refunded, I have received numerous ref numbers I don’t know who to call or even talk to regarding this refund. I need my money am so unhappy with their service it’s month end I need to pay my daughter’s school fees. Sydwell told me my money would be processed yesterday after 17:00 when I was chatting to him but to now I haven’t received the money. I am tired of FNB
LM
Lorraine M's update26 Sept 2024, 08:06
Reviewer Update
I have been chatting with Sydwell via their secure chat app, he logged a request for my refund last week Thursday and informed I will get my money within 3 working days. That was last week Thursday in the morning. Today it’s Thursday I haven’t received my refund. When I publish a reply here on this platform they run to send me an email that they investigating why I haven’t been refunded, I have received numerous ref numbers I don’t know who to call or even talk to regarding this refund. I need my money am so unhappy with their service it’s month end I need to pay my daughter’s school fees. Sydwell told me my money would be processed yesterday after 17:00 when I was chatting to him but to now I haven’t received the money. I am tired of FNB