Horrible Service

<p>My husband downgraded in May from private wealth to private client because of the bad service from FNB, in Aug and Sept his account was debited with Overdraft fees and interest and was not reversed, the same happened today for this month. He's out of the country on business but messaged to say his account has gone into a negative balance because the fees and interest were not reversed, to please contact FNB. I tried for an hour this morning to explain this problem this but now I'm fed up. Aug, Sept and now Nov, obviously this is not just a once off mistake and he's still waiting for the fees from those months to be reversed. How much more issues can one take from their bank especially with that type of account? </p>