TM
Thando M
1 reviews | Active since Dec 2021
03 Aug 2022, 07:36
Horrible service
The worst service I’ve ever experienced. I wouldn’t even recommend this bank to my worst enemy! They don’t bother explaining things to you as a client, they hold your funds and you have to jump through hoops to get them cleared! They don’t care about their clients. Disgusting service!
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Replies (2)TM
Thando M's updateReviewer Update
03 Aug 2022, 07:45A client paid into my FNB account, it has been 4 days. The team of bankers is telling me to ask my client to log a missing payment with their bank. This is another example of FNBs incompetency! I have repayments for assets that are currently overdue thanks to FNB. They need to fix this and decide whether they want to be a bank or not.
TM
Thando M's update03 Aug 2022, 07:45
Reviewer Update
A client paid into my FNB account, it has been 4 days. The team of bankers is telling me to ask my client to log a missing payment with their bank. This is another example of FNBs incompetency! I have repayments for assets that are currently overdue thanks to FNB. They need to fix this and decide whether they want to be a bank or not.
TM
Thando M's updateReviewer Update
05 Aug 2022, 16:533 days later, and still no response to my compliant. I am moving my accounts because this has been absolutely disgusting service! I received a response from Janine but that did not materialise! FNB has put my business in jeopardy. My asset finance repayments have all bounced! This is absolutely disgusting service from this bank. The branch manager is saying it’ll take 21 days to clear my funds which is rather unreasonable.
TM
Thando M's update05 Aug 2022, 16:53
Reviewer Update
3 days later, and still no response to my compliant. I am moving my accounts because this has been absolutely disgusting service! I received a response from Janine but that did not materialise! FNB has put my business in jeopardy. My asset finance repayments have all bounced! This is absolutely disgusting service from this bank. The branch manager is saying it’ll take 21 days to clear my funds which is rather unreasonable.