Horrible Service

<p>So I got upgraded to a Platinum Card Holder by FNB in December and had to Submit my FICA documents, which i did as my account frozen prior to submitting those documents, ever since then i have had endless fights where they are refusing to correct my address even after they gave me a written doc saying that my address had been corrected, i am just being thrown from pillar to post lately i am not getting any joy and being a Premier Banking Client i would be prioritised but no nothing being done about it except they are escallating the issue, this is the second compliant via this platform over 10 months which shows that i have been too patient with FNB. I am at my wits end right now and feel like closing my account and moving my money elsewhere</p> <p> </p> <p><br /> </p> <p><br /> </p>