1 reviews | Active since Feb 2014
horrible service
<p>Yesterday I requested bank statements from march 2015 - feb 2206. Called twice, holding on for more than 20minutes per call and still have not receive anything. This service is horrible and the call centre agents is very ****y</p>
Good Day Mej Truder,
Please accept our apologies for the disappointing experience and the unnecessary concern caused. Due to month end period the call volumes were high we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint **********
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day Mej Truder,
Please accept our apologies for the disappointing experience and the unnecessary concern caused. Due to month end period the call volumes were high we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint **********
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)