Horrible service

<p>I have been with FNB for years now and have proudly told whoever I can that it is the best bank and they need to join! However, eversince I have started using trhe budget option on my credit card, things took a turn. An error on the FNB has made three purchases go though as straight instrad of budget, resulting in my credit card being overdue. </p> <p> </p> <p>The first guy to call me regarding this sorted it out quick. The second time this happened, I was called by someone who couldn't help me or transfer me and told me I had to call to fix it. The lady I then spoke to at 09:33 on Friday 26 August for 17 minutes was noticeably fed up with me. Now i might have been a little anxious as I was quite frustrated at the time considering her explanation of 'my credit record will constantly be affected if I dont leave money available on my credit card because the interest on my card is charged after the monthly debit order' which doesn't make any sense. But I was not rude or insulting. </p> <p> </p> <p>Then when I told her I have to go, the phone was put down without ao much as a sorry or a goodbye. </p>