Horrible service

<p>I recently took out a sim only month to month contract with FNB connect and received my sim on the 10-08-16. When taking out the agreement I was advised that they will port my number for me and upon activation of my sim my first allowance will be available. I would then have my first debit order taken on 01-09-2016.</p> <p>.when activating the sim this did not happen. I contacted them the following day just to be advised that I will get my first allowance on 01-09-2016 as they tried to take payment from me for pro rata upon activation which was never advised. I was then told I can always top up or if I want to cancel it will take 20 working days. I requested to have the initial sale recording listened to. I was told I would get feedback in 24 hours time and till now have not received any update. I was contacted by one of the so called 2 people who works in their retentions department on 15-08-2016 and was told she has no knowledge of what I'm talking about since they do not listen to calls. She also said my number would reverse back to my previous network in 24 hours. Today I got 100 minutes loaded to my sim. I called up to ask why and was told its the allowance I should have gotten when I ported. When advising i do not want it as I do not want the contract I get told I have to pay a R150 cancellation fee. I am so disgusted. I am 35 weeks pregnant with a phone im not able to use as A stupid network is trying to force their services on me. </p>