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shocky M

1 reviews | Active since Mar 2013

14 Jun 2016, 10:45

Horrible service

<p>My credit card limit was increased later I was told there was system glitch & I was not suppose to get the increase. Ever since then Fnb tells me my account is overdue and so far 3 deductions have been made from my transactional account. This is not fair who pays a credit card 3 times or a month? I need explanations on this cause I don't understand, when I call no one can assist me,they just transferring me to wrong people.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Jun 2016, 13:09
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 941868.

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)