GL
Gugu L
1 reviews | Active since Feb 2014
19 Apr 2016, 17:04
Horrible Service
I have been waiting for FNB to deliver my new premier card for 5 months. After being told I would have a team of banker when I switched to Premier banking , I'm disappointed. My banker had not responded to my email in a week. <br> I'm greatly disappointed with FNB and the horrible service I have received in the last 5 months. From tellers to my banker.
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Replies (1)
FNB (First National Bank)'s replyOfficial
20 Apr 2016, 08:31Hello evemak,
Thank you for your posting, we apologize for the frustration this must have caused.
A formal complaint has been logged under the reference 908240 and escalated to our Premier Banking division whom will provide you with feedback.
Kind Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email: ***
Tel Number: *** (Option One)
Thank you for your posting, we apologize for the frustration this must have caused.
A formal complaint has been logged under the reference 908240 and escalated to our Premier Banking division whom will provide you with feedback.
Kind Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply20 Apr 2016, 08:31
Official
Hello evemak,
Thank you for your posting, we apologize for the frustration this must have caused.
A formal complaint has been logged under the reference 908240 and escalated to our Premier Banking division whom will provide you with feedback.
Kind Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email: ***
Tel Number: *** (Option One)
Thank you for your posting, we apologize for the frustration this must have caused.
A formal complaint has been logged under the reference 908240 and escalated to our Premier Banking division whom will provide you with feedback.
Kind Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email: ***
Tel Number: *** (Option One)