MP
Midana P
1 reviews | Active since Jul 2019
17 Jul 2019, 11:33
Horrible service
I was a victim of card cloning and FNB has been saying they will get back to me in 7-10days and its been almost a month now. Worst thing is when you ask them to close your cards they tell you stories but when you ask for a service worth your money they still seem to not care. I've been a loyal customer to FNB for 10years but they take their customers for granted. I haven't been able to use my card or have access to my funds for almost a month now!!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
17 Jul 2019, 13:24Good day Midana Phadagi,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply17 Jul 2019, 13:24
Official
Good day Midana Phadagi,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***