RP
R P

1 reviews | Active since Oct 2018

31 Oct 2018, 19:40

Horrible service

Good day

I got my fnb card today I was with fnb a few years ago never closed my account and now all my details have changed I did give all my details when I got called to get the card but obviously they never changed it . I need someone to call .e so I can give them my ne a number so I can access my online banking and get my account number so I can close my standard bank I was on the phone today for over an hour and kept getting put back in fourth. I moved back to fnb because its suppose to be the best bank but I'm really not getting a good impression please can someone call me from the right department so I can give them my new cell number so I can get into my online banking and active my card and get my account number.

My number ********** 003

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Nov 2018, 09:18
Official

Good Day

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***