1 reviews | Active since Jan 2017

28 Aug 2018, 16:11

Horrible service

My name if Kefilwe Agbebi I have an issue with FNB Cheque account. They have taken charges of R433 from my account instead of a norbal combo charge of 199. I have been told several times that someone will call me back. I need someone to call me ASAP or I will close this account. ********** 951

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Aug 2018, 08:29
Official

Good Day Kefilwe Mamabolo Agbebi ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to Premier Banking to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***