1 reviews | Active since Oct 2017
Horrible Service
I spoke to a manager named Mpho Kavuli in the Connect Department on the 3rd November. He was firstly unable to assist me and advised he will take the matter further. It is now the 7th November and I have no feedback in regards to my query.
FNB's Call Centre Service is horrible. I've only called them twice and both were very bad experiences.
Good Day Ms. jennine Lee
Thank you for bringing this matter to our attention, we apologize for the service experience.
We have relayed your matter to the relevant business unit for urgent attention and you will receive feedback in 24 to 48 working hours. Your reference number in this regard being as follows:***NF
Thanks
Regards
Rahim Salamaan
FNB Hello Peter Desk
Good Day Ms. jennine Lee
Thank you for bringing this matter to our attention, we apologize for the service experience.
We have relayed your matter to the relevant business unit for urgent attention and you will receive feedback in 24 to 48 working hours. Your reference number in this regard being as follows:***NF
Thanks
Regards
Rahim Salamaan
FNB Hello Peter Desk