KM
Kgalalelo M
1 reviews | Active since Jan 2011
25 Jan 2019, 18:56
Horrible poor poor service.
To say am frustrated with this bank will be an understatement of the year. They do as they please in one's account and never bother to follow up. Absolutely pathetic... Calling them is a complete nightmare, it's not unusual to hold more than 20 minutes for Housing Finance. To think that me and my husband I have all my financial products with this bank and be treated like we are nothing. My patience is wearing very very thin.
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FNB (First National Bank)'s replyOfficial
26 Jan 2019, 09:26Good Day Kgalalelo Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply26 Jan 2019, 09:26
Official
Good Day Kgalalelo Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***