Horrible Pathetic Service by FNB

I have been trying to get credit lit increase on my credit card for the past 2 weeks. Every time i call the call center each and every person attending the call says they will forward me to correct department.. but no one helps or even answers me and every time i end up spending at-least an hour time just telling about myself to each one of the service agent... their service agents are very badly trained and the service totally sucks.. being a platinum account holder and for the charges i pay, the service totally sucks...<br> <br> Just a small example about the training part.. One agent from complaints department calls me and says that i need to fill Foreign national declaration.. i asked her for the application form for the same and after 5 minute wait i was told i need to contact branch.. so i went to branch and spoke to 6 service reps and manager to my surprise they said there is nothing called Foreign national declaration and FNB will not issue or accept anything like that.. then i have to give them the phone number of the complaints department to speak to them. after a long lengthy discussion branch manager realized what it means and i got it <br> <br> I have decided to close my FNB accont