NF
Nokuphiwa F

1 reviews | Active since Dec 2009

06 Jan 2017, 13:44

Horrible Network and Service!!!

<p>My husband is a Private account holder with your bank.</p> <p> </p> <p>I had an FNB Connect, and subsequently I decided to port my number back to my original network ( MTN) as the FNB Connect SIM is not giving me the desired resuts I expect. </p> <p> </p> <p>However, several attempts have proved abortive even after the mandatory sixty days.</p> <p> </p> <p>Kindly ensure this is resolved today.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Jan 2017, 14:04
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)