Horrible, ***********, useless staff and bank

I am beyond frustrating and am seriously considering moving my banking from this bank to one of their competition.

Their lack of competence is unacceptable.

It has been 3 weeks now since I requested for both my Credit Card and my Revolving Loan the be closed, yet this is still not down.

Both these products have been fully paid up and I do not owe the bank a single dime.

What is more disturbing is that the bank charged me "credit fees" for a product I requested long ago to lock and also charged me "Interest".

What possible interest could there be on a product I paid up? I am charged Credit interest for credit I never took?

Keeping in mind my instruction to the bank was to close these account/products.

Furthermore, the bank also giving me the run around about debit orders I no longer want on my account?

They want me to contact the company who debits me? Surely the banks interest should be with their clients, safe guarding my money?

I am resorting to Hello Peter as I would love to be heard and I need this issue resolved!!!!

FNB, if you even care to respond to this review, please explain to me WHAT THE HELL IS THIS WITCHCRAFT YOU BUSY WITH???????

It goes without saying, I have been a long standing customer of yours, taking out various products such as the following:

1) A Check account 2) A Credit Card. 3) Many Long term personal loans. 4) Many 32 day short term loans. 5) A revolving loan 6) An overdraft 7) I bought a laptop from you. 8) Laptop insurance 9) I use Cell phone and online banking 10) I bought Kruger Rands from you. All the above products cost me money.. It is fair to say i am a profitable client to you... You made good money out of me over the years.

Close these accounts please, or I will move my money to another bank.

Thank you