Horrible HORRIBLE service, no accountability

I’m here again, wow! I can’t even describe my frustration. You guys behaved as if I had issues with the courier company. FNB is my issue, you mess up my account. I need someone to call me and resolve the double debits and why the same amounts are still pending and explain the ITC enquiry issue!!! Resolve YOUR error FNB and stop acting as if I was blaming the courier company. Please don’t transfer me from A to be then Z. It’s almost a week now, same issues!!!