Horrible Horrible Service

<p>As new business owners we decided to go and open a business bank account with FNB as we thought it was a good bank to do our Business banking with, unfortunately this was not true.</p> <p> </p> <p>within 2 weeks my Gold Business card was sent back wronfully and we were charged R120.00 for something that was not our mistake we were told this will be paid back which also was a lie and was not paid back.</p> <p> </p> <p>we app**** for a card machine on the same day we opened the account 07/06/2016 we did not get any feedback about the card machine so we went to the FNB branch and was notified it has been approved the 10/06/2016 eventually someone contacted us with the excuse that they did not have the correct contact details? how is that possible there is TWO contact numbers linked to our account with TWO email addresses????</p> <p> </p> <p>so the lady informed us that she can only come and see us the following week as she is very busy, we told her we are in a hurry for a card machine as we are losing business due to not having a card machine, the next step we took was going to FNB Headquaters in JHB Central to go and do the application for the card machine where i was informed she was on leave for Two weeks thats why our request was not processed, so where is the rest of your staff??</p> <p> </p> <p>She insured us it the card machine would be here between 26/06/2016 and 01/07/2016 , which did not happen when contacting her AGAIN yesterday she told us the machine would be delivered yesterday but to no suprise was not.</p> <p> </p> <p>we are extremely unhappy about the service we have received from FNB, we would not recommend FNB to anyone.</p>