pM
pertunia M
1 reviews | Active since May 2019
07 May 2019, 15:02
horrible ********** service
Lost my card the previous night at the atms next to the branch and when i call them in the morning they dont have the card and when i request lindiwe masola who is a team leader to close the card she sends me to the call centre ,,,atrocious ,the most revolting service at jabulane mall.they should fire the branch manger as when i asked for him ,they said he is out and this lindiwe.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
07 May 2019, 16:20Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply07 May 2019, 16:20
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***