MT
Mathapelo T
1 reviews | Active since Jun 2020
20 May 2026, 11:21
Horrible FNB Service
I am sharing my dissatisfaction with FNB (E-Wallet). The service has really dropped in the last year's, and now I see why people are moving to other banks. I have money sitting in my eWallet account since last week, unable to access it. First they told me it will be sorted in 3 business working days and now I have more deposits which came in and and now they tell me 4 working days from today.
This sounds like people who don't know what is going on in their system and I have had it.
This is reference number for the many call logs I have made:RL***
I need this matter resolved before 1pm today or I am closing my FNB account by 5pm.
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Replies (1)MT
Mathapelo T's updateReviewer Update
20 May 2026, 13:04Good day
Thank you for your response.
I will send you an email with the reference number provided and looking forward to a resolution to the matter.
Thank you for your response.
I will send you an email with the reference number provided and looking forward to a resolution to the matter.
MT
Mathapelo T's update20 May 2026, 13:04
Reviewer Update
Good day
Thank you for your response.
I will send you an email with the reference number provided and looking forward to a resolution to the matter.
Thank you for your response.
I will send you an email with the reference number provided and looking forward to a resolution to the matter.