BM
Bettina M
1 reviews | Active since Mar 2019
05 Feb 2021, 13:13
Horrible experience with FNB over and over again
We have cancelled our bond with FNB because we have sold our property. The transfer will be completed at the end of February and I have phoned them 5!!!! times to get help with payment arrangements as I do not want the bond to be deducted from my account on the 01st of March as I need to pay rental for my new place as well. The level of service I have experienced is once more beyond shocking. I have been transfered from one consultant to another and after an hour of being on hold and transferred nobody actually helped me. FNB should not even be allowed to trade anymore it is the worse bank you can find.
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Bettina M's updateReviewer Update
08 Feb 2021, 10:11Im trying since the morning again to receive any help from FNB. But it is just impossible to speak to any consultant who can actually assist. It is really a shame how FNB treats their customers and is not acceptable anymore. It is the WORSE bank in South Africa!!!!!!!!
BM
Bettina M's update08 Feb 2021, 10:11
Reviewer Update
Im trying since the morning again to receive any help from FNB. But it is just impossible to speak to any consultant who can actually assist. It is really a shame how FNB treats their customers and is not acceptable anymore. It is the WORSE bank in South Africa!!!!!!!!