Horrible Experience

<p>I phone FNB insurance for vehicle insurance, get a good deal and sign on. 1 day later I receive a better deal from another company. I email FNB insurance for cancellation and I receive a email back that it will be cancelled. Low and behold come 1 March they deduct their premium off my account. I phone, I email and finally a few days later they confirm it was a mistake and will refund me. To date no refund, they dont answer my calls or emails. This is not what you would expect from FNB. </p>