RG
Ravi G

1 reviews | Active since Jan 2019

16 Jul 2019, 16:58

Horrible Customer Support!

My Online payments, international payments & even my netflix, itunes, uber eats get declined! I went to bank they will also ask you to call customer support and you will get hanged in a call wasting your 2 hrs time for waiting from the customer care to respond. It happened thrice to me now. I,m no longer interested to be with fnb.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Jul 2019, 09:44
Official
Good day Ravi Gunnam, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

*** 
RG
Ravi G's update19 Jul 2019, 11:53
Reviewer Update
Hi Team,

I,ve dropped an email regarding the status of my compliant and i tried to call them. No response from their side yet.

Regards
Ravi Gunnam