RG
Ravi G
1 reviews | Active since Jan 2019
16 Jul 2019, 16:58
Horrible Customer Support!
My Online payments, international payments & even my netflix, itunes, uber eats get declined! I went to bank they will also ask you to call customer support and you will get hanged in a call wasting your 2 hrs time for waiting from the customer care to respond. It happened thrice to me now. I,m no longer interested to be with fnb.
Helpful (0)
Replies (2)0
Replies (2)FNB (First National Bank)'s replyOfficial
17 Jul 2019, 09:44Good day Ravi Gunnam,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply17 Jul 2019, 09:44
Official
Good day Ravi Gunnam,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
RG
Ravi G's updateReviewer Update
19 Jul 2019, 11:53Hi Team,
I,ve dropped an email regarding the status of my compliant and i tried to call them. No response from their side yet.
Regards
Ravi Gunnam
I,ve dropped an email regarding the status of my compliant and i tried to call them. No response from their side yet.
Regards
Ravi Gunnam
RG
Ravi G's update19 Jul 2019, 11:53
Reviewer Update
Hi Team,
I,ve dropped an email regarding the status of my compliant and i tried to call them. No response from their side yet.
Regards
Ravi Gunnam
I,ve dropped an email regarding the status of my compliant and i tried to call them. No response from their side yet.
Regards
Ravi Gunnam
