YH
Yusuf H

1 reviews | Active since Nov 2014

02 Jun 2017, 15:44

Horrible Customer Service FNB Connect still not connected

<p>After several attempts at getting FNB CONNECT to debit my account I've failed and received excuse upon excuse about **** company policies and procedures. 2 days and my son card is still not functioning. FNB Connect truly a horrible service provider.</p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Jun 2017, 15:58
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards

Complaints Resolution

Naomi Petersen

*** (option one)

YH
Yusuf H's update02 Jun 2017, 17:57
Reviewer Update

Contacted FNB again only to be met with rudeness and bad attitude.

Problem still not resolved