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nikkienoodle N
1 reviews | Active since Jan 2017
10 Jan 2021, 12:16
Horrible Customer Service / Bad managers - Loans Dept
I settled my 2x loans early in full with the amounts that one of FNB's consultants gave me. Later I noticed that the app showed I still owe FNB money. I phoned FNB to enquire what the reason was for this amount displaying on the app and they said I still owe them money as the amount I paid was incorrect. I requested that a manager call me (2 weeks ago)as I am unwilling to pay for this, because their consultant gave me the wrong amount, so that consultant is liable for the outstanding amount. I am still waiting for a manager to call me.
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nikkienoodle N's updateReviewer Update
07 Feb 2021, 10:14Nearly a month later and still no one reached out to me again after multiple phone calls and emails, horrible service.
Why am I still waiting!!!!!!
Why am I still waiting!!!!!!
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nikkienoodle N's update07 Feb 2021, 10:14
Reviewer Update
Nearly a month later and still no one reached out to me again after multiple phone calls and emails, horrible service.
Why am I still waiting!!!!!!
Why am I still waiting!!!!!!