Horrible Customer Service!!!!!

FNB customer service is extremely horrible. They have no comprehension of the word urgent. What makes it worse is the fact that they are the ones that made a mistake when opening my business account. Now they are telling me to wait for 5 days for them to fix it and this is after I have already waited for 2 days!! We are now prejudiced because our business account name has been misspelled by FNB and we can't transact because of this. Thier consultant did not even care when I mentioned that I am going to report this to Hellopeter. This demonstrates thier care-free attitude