Horrible Customer Service

Am I the only one who’s been getting worse and worse service from FNB? From not updating home addresses from years ago across accounts or still using phone numbers that have been out of service for almost 10 years for services like their cardless cash withdrawals, trying to speak to a support agent is nearly impossible. For anyone thinking of going with FNB or even upgrading to FNB Private Clients, don’t. Not the first time I’ve had to complain about their lack of support.