Horrible consultant service

Rude FNB business banking consultant by the name of Shahida. My account is on minus as I’m waiting for invoices to be paid, I call to speak to her and she keeps hanging up and doesn’t bother calling back. I called with a private number which then went through and I’m asking her not to close my account as invoices will be settled into the account and she tells me if I pay now then it won’t be closed. FNB acts like we are running away with money and yet we have been putting lots of money in the accounts for us to be treated like ********s Now I’ll have to restart in all my books and deals !!! Worst service