Horrible communication

The worst decision I’ve ever made was to change my bank and become FNB shame that’s where all my problems started. FNB I am abroad neh and it’s very hard for me to communicate with your workers as they take over 48 hours to respond to an email. I’ve been emailing them back and forth for 2 weeks now I haven’t been able to pay for anything because clearly I don’t have a life and my life must stop because fnb workers don’t have urgency to assist. I’m tired of communicating with fnb I’m so FED UP!!! The first thing I’m doing when I get back to South Africa is leaving this bank.