Horrible Business Banking Service

I thought I would register my company with FNB as they offer CIPC registrations. I paid the fee and emailed them my ID and Proof of residence on 10 July. I then sent FNB an email on 19 July to follow up with the registration. No one got back to me. So I called FNB today. I have had to call the call center 4 times today because the first 3 times no one answered and I sat on the phone for over 30 min each time until it cut off. On the 4th try someone answered after 20min. I inquired about my application only to be asked if I had sent through my ID and Proof of Residence. The call center then found my emails. So I asked what has FNB done for the past 10 days with my application. I was told "Nothing". that my banker Sebello will get hold of me.

So FNB has had my documents, received follow up emails and done nothing with my application, guess I won't be doing my business banking with you! The whole process is only suppose to take 10 days, well its taken 10 days for FNB to read my email.