Horrible Business banking-No Service x 3

Reported in May 2022, many promises made on phone but zero delivery to date! Not happy that I only got one business card which I have to share with 4 other people in my Business .I learnt today that FNB gives 4 cards or more when a new account is open. I am unhappy that this was not offered to me.i checked with other major banks and they offer more cards for business at no costs because more transactions can take place and the bank makes more money.is it possible for me to get more cards like other business owners without being prejudiced with additional costs.I tried now for almost 3 years to get additional cards and spent more than 100 minutes on phaone calls and countless hours on the service suite and phone calls. Seem like i am a circus ****** where each consultant hears my request after security checks then gets paid for 40 mins to waste my time then transfer to another department and this is how they justify a days pay at FNB just listening and transferring but never assisting. This is why Banks in SA can never lose while they still monopolize the system and take our money and provide no service. No more calls to justify your pay...I need some executive to come down from Ivory Tower and assist a paying BEE customer who is struggling to grow his business the honest hard working way. Lets see if ethics exist whereby a Board member can hold internal lack of delivery to account.Ignore me and eventually the monoply will dissolve and you will lose millions of customers like me who feel like clowns in your circus while you make profits and we get frustrated for paying but zero service. No more junior clerks to call me please. I was told I have a private banker that does not exist and never made contact since account opened so he eats money when I transact like easy money and provides zero service. Get involved if you want to keep me or I will keep pressuring Reserve Bank to bring in more competition to destroy the monopolistic banking in SA. Sadly this is the only way to get service otherwise I am ignored as long as my monthly service charges are going through & making fat cats richer. Unhappy SMME BEE Level 1 Client.