HORRIBLE BANK!

Wow where do I even start with them! Highly disappointed! They fail to resolve issues. Firstly their branches are useless! Their staff is rude and untrained. They never know or have answers. The only time they allow you to go into the branch is when you want to open an account or get a loan. They always say use the App of which their app functions are limited. Their debit orders are constantly late every month. Their debit orders only go off two or even three days later. It's even worse on P/H or the weekend. They don't offer any resolutions, I've been reversing the same debit order for the past 5 months, and they have failed to block it on their end or offer any advice or course of action. I have had to pay R45 each time for the past 5 months to reverse the same thing. How much money have I lost? I don't even want to mention how much airtime I've spent on calling them. I regret the day I signed up for this bank. Do not bank with them if you want peace of mind!