MN
Marika N

1 reviews | Active since Nov 2016

30 Nov 2016, 12:59

Horrible and unprofessional service from Premier Card

<p>FNB offered me an upgrade for Premier Cheque and Credit card. Received a quote for my increase limit which I signed and mailed through. After 8 days..nothing. I call to enquire about it and I get told that the quote was deleted. Then they tell me that it was declined. I'm trying to cancel these Premier cards..but with no luck.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Nov 2016, 13:19
Official

Good day Ms. Pienkie1984

Thank you for reporting your cancellation matter with us, we apologize for the inconvenience caused. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

Kindly note that you will receive feedback in 24 to 48 working hours.

Thanks Regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***