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anisa B

1 reviews | Active since Jul 2016

13 Sept 2018, 11:23

Horrible and rude agent

Terrible service from this consultant. today @ 11:22

He placed me on hold for 30 minutes after he was so disrespectful and i asked to speak to his manager.

I ended up dropping the line

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Sept 2018, 11:39
Official

Good Day

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***