1 reviews | Active since Jun 2017

02 Aug 2017, 11:57

Horrible

<p>I made an online banking from fnb to fnb acc it's about 3 hours now but reciepcient never recieved the money , and when I called FNB they said it can take about 24 hours to reflect to the other pesron.</p> <p> </p> <p>I normally to transfers from fnb to fnb it reflect same time. This is my first worse experience i had from FNB.</p> <p> </p> <p>And they denied that they have a delay problem , so what is the cause of this ?</p> <p> </p> <p>Urgent response from FNB will be much appreciated.</p> <p> </p> <p> </p> <p> </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Aug 2017, 15:33
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)