1 reviews | Active since Sept 2016
********** service with FNB
<p>Such a horrible experience with FNB my account has been **********ly debited about more than 5 Times this year! With these R99,R98 **** and all I am recieving is sorry excuse of mam we can't do anything I block,reversed the debits, but the debit are still going on. Today anothe. Deduction went off I called the call centre spoke to a girl called Thapelo did not get her surname because she was quick to tell me that because I don't have my Card I must go to the branch! This after being on hold for 8min!!! I am so irate I demand an apology letter from FNB. ********** service so much fo. This bank. I want answers on how these ********** can easily get access to my account.</p>
Good Day Miss Modise,
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Miss Modise,
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)