AB
Abubaker B

1 reviews | Active since Jan 2017

26 Jan 2017, 00:00

********** service CONTINUED

<p>Part 2 </p> <p>After being contacted by my FNB branch and given **** apologies just so they could scheme another R130 card replacement fee. I pay for FNB incompetance. The only assistance I require further is to have my accounts closed so I can move to a bank that appreciates my patronage. I have given FNB a chance to redeem themselves and for that I paid. Worst banking institute. How can you help me? You can't. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jan 2017, 09:24
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)