********** FNB service

I have complained twice on Hello Peter and my initial issue was that I could not draw with my credit card from my cheque account, FNB informed me that the problem was rectified. But all that FNB did was create a big mess. I don't know what these *********** officials did but now I can't tap; insert or draw at all with my credit card, neither can my husband with his credit card. My husband was left extremely embarrassed and disgusted when he had to leave the items that he wanted to purchase behind because the credit card did not work. It gives a message card not allowed. I complained about this on Hello Peter on 30 July and I still have not heard a word from FNB. At this stage the only way I can pay is with my cellphone. After decades of being a loyal premier client this is how I am being treated by FNB. I am so disgusting that I want to move to another bank but I will be sure to e-mail the CEO, Mr Jacques Colliers so that he can take action against *********** officials.