PN
Portia N

1 reviews | Active since Jul 2015

25 Jul 2017, 16:02

********** customer service

<p>FNB Wynberg branch has the most horrbible service ever! The branch is sporadically full, but the waiting period is lengthy. For people that work nearby, one would think to do their banking during your work intervals but nooooo....no such luck in the Wynberg branch! I have visited the branch on several occasions and not even on a single visit have I obtained satisfactory customer service. These people really need to be educated on prompt and speedy service...not all of us have the luxury of spending the whole day at the ban****</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jul 2017, 09:11
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***