MG
Mergan G

1 reviews | Active since Aug 2016

02 Feb 2018, 11:55

Hopeless hopeless service

I logged 2 complaints and even have a Hello Peter reference and I still don't have any feedback. FNB does not pride itself on it's Value :HOW CAN WE HELP YOU. At the moment they not helping me as a customer.I wonder if the take these reviews seriously. My contact details are ********** 029

Reference numbers ********** NF, ********** , **********

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Feb 2018, 13:44
Official

Hello Mergan1974 ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***