1 reviews | Active since Sept 2015
Hopefully it's just a error
<p>I took out a loan from you guys, after bout three months i paid the outstanding money bout two weeks ago.</p> <p> </p> <p>Now even thought I settled the whole amount you are still deducting the monthly fee!</p> <p> </p> <p>Can somebody please contact me immidiatley as I urgently need the money you deducted!</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)