1 reviews | Active since Feb 2017
Honouring fee
<p>Good day </p> <p>I have just had a look at my account and what a sad sight it is important have been using my toll gate which costs R5 each way for the past week and my check cars has been in arrears. Do you know that your company has chargedone me R350 to honour 5 transactions of 5 rand and R250 for 3 transactions of R5 so for what would have cost me R50 is now going to cost me R600 with FNB. I love FNB I have a premier cheque card but if these no fund honouring fees are not reveresed I will take my business elsewhere. That is not acebtible</p> <p>FNB how can we help you buy not charging me R600 for R50's worth of transactions. Thank you.</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)