DK
Daniel K
1 reviews | Active since Aug 2016
17 Dec 2019, 15:41
Honfees ****
FNB charged my business account a Honfee of R1440 without my knowledge .when i called them they told me that its because they didn't want my debit orders to bounce .I never agree with them to do that .i dont have an overdraft with them and they have no right to do that,they should have left my debit orders to bounce than charging me such an amount.crocks .I am very very unhappy .
Daniel T Karanda
Helpful (0)
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Replies (2)
FNB (First National Bank)'s replyOfficial
17 Dec 2019, 16:42Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply17 Dec 2019, 16:42
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
DK
Daniel K's updateReviewer Update
24 Dec 2019, 12:15I was contacted by FNB but up to now I am still waiting for a response. They said they will get back to me with a response but up to now I am still waiting and every day I spend, I am losing money. I can't use this account until the matter is resolved and I am running out of time.
DK
Daniel K's update24 Dec 2019, 12:15
Reviewer Update
I was contacted by FNB but up to now I am still waiting for a response. They said they will get back to me with a response but up to now I am still waiting and every day I spend, I am losing money. I can't use this account until the matter is resolved and I am running out of time.