HONFEE, EDO, NAEDO

Item: FNB (First National Bank)
Rating: 2
Author: Rosy H

Last night I downloaded the FNB cellphone banking app. I decided to check my accounts to make sure if it was working. I noticed a couple of times that my money was debited by a number of companies if not people that I do not know and did not have an agreement with. I then decided to check my account from August 2015. My account has been debited to almost R5000. What is this Honfee? Who is Edo? Naedo? This is really making me angry. I want my money back....:-(

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Replies (1)

FNB (First National Bank)'s replyOfficial

21 Dec 2015, 08:14

Hello rosy.skosana,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 835394.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply21 Dec 2015, 08:14

Official