WR
Wehan R
1 reviews | Active since Dec 2015
04 Dec 2015, 12:13
HONFEE deductions?
So I noted that I have 2 HONFEE deductions on my one account. <br> Luckily still nothing on my other platinum account...<br> <br> One is charged @ 300 and the other @ 100<br> <br> What is this stuff for? I read its ******* deduction..<br> <br> On top of that, I tried THREE cellphones for you call center and everyone fails the card security.<br> I tried my different accounts, nothing. <br> <br> Only landline seems to work but lost my patience with your agents and hanged up.<br> <br> Please reverse asap!
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FNB (First National Bank)'s replyOfficial
04 Dec 2015, 13:29Hello WehanR,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 827156.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 827156.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply04 Dec 2015, 13:29
Official
Hello WehanR,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 827156.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 827156.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)