#honfee

Item: FNB (First National Bank)
Rating: 2
Author: koketso M

I logged into my account this morning to see my transaction as the balance I had was not adding up . and only realised that #honfee was the reason behind the missing money , I had to Google #honfee as this has never happened before and only realised that it was FNB , the total amount taken from my account amounts to nearly R1000.00 now that's a lot a money . <br> I really need that money back into my account . <br> yes I bank with FNB and I've been very happy with their service over the years , but this is unacceptable . <br>

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

15 Feb 2016, 10:02

Hello Kay 1,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 868745 .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply15 Feb 2016, 10:02

Official